Terms of service
TERMS AND conditions of Sale.
BACKGROUND:
These Terms of Sale set out the terms under which Goods are sold by Us to business customers through this website, www.claribag.co.uk (“Our Site”). Please read these Terms of Sale carefully and ensure that you understand them before ordering any Goods from Our Site. You will be required to read and accept these Terms of Sale when ordering Goods. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Goods through Our Site. These Terms of Sale, as well as any and all Contracts are in the English language only.
1. Definitions and Interpretation:
1.1 In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:
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“Contract” |
means a contract for the purchase and sale of Goods, as explained in Clause 7; |
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“Goods” |
means the goods sold by Us through Our Site; |
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“Order” |
means your order for Goods; |
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“Order Confirmation” |
means Our acceptance and confirmation of your Order; |
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“Order Number” |
means the reference number for your Order; and |
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“We/Us/Our” |
means SIGA UK LIMITED Trading as CLARIBag. |
2. Information About Us:
2.1 Our Web/Site, www.claribag.co.uk/, is owned and operated by SIGA UK Limited Trading as CLARIBag, a Company registered in England & Wales under Company Number 06928994, and whose registered address is located at Unit 7 Farnborough Business Centre, Eelmoor Road, Farnborough, Hampshire, GU14 7XA.
2.2 Our VAT number is GB975302610.
3. Access to and Use of Our Site:
3.1 Access to and use of Our Site is free of charge. You must be aged 18 years or over to make any purchases or orders from Our Website.
3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.
3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any page or part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
3.4 Use of Our Site is subject to Our Website Terms of Use which appear at the footer of our Homepage. Please ensure that you have read them carefully and that you understand them. Should you not agree to the terms of these Terms of Use and our Website Use Policy, then you are to cease use of our Website immediately.
4. Business Customers and Consumers:
4.1 You can only purchase via this website if you are a Business. These Terms of Sale apply to Business Customers only. You cannot purchase from our website as a consumer. We reserve the right to cancel any orders placed by consumers.
4.2 These Terms of Sale constitute the entire agreement between Us and you with respect to your purchase of Goods from Us. You acknowledge that you have not relied upon any statement, representation, warranty, assurance, or promise made by or on behalf of Us that is not set out in these Terms of Sale, and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based upon any statement herein.
5. Geographical Location Service of Customers:
Please note that we supply to any worldwide country, but may refuse if there are any Government embargoes, sanctions or any other non-service issues applicable to that particular location, as per the following terms:
5.1 Export Control and Limitations of Use of Goods:
5.1.1 Certain products sold by Us may be subject to export control regulations of the United Kingdom, the United States of America, the European Union and other countries (“Export Laws”). The Customer shall comply with such Export Laws and obtain any licence or permit required to transfer, export, re-export or import the products.
5.1.2 The Customer shall not, directly or indirectly, sell, permit to be sold, dispose of, export, re-export or otherwise provide products to any country or entity under sanction or embargo administered by the United Kingdom, the United States of America, the European Union or other country.
5.1.3 The Customer certifies that products purchased from Us will not be used, sold or incorporated into products used directly or indirectly in the design, development, production or use of chemical, biological or nuclear weapons, delivery vehicles and systems of the same or in the development of any weapons of mass destruction.
5.1.4 Products sold by Us are not recommended or authorised for use in life support, surgical implantation, nuclear or aircraft applications or for any use or application in which the failure of a single component could cause substantial harm to persons or property.
5.1.5 Classifications of product for export purposes, including ECCN and Harmonised Tariff codes, are made for internal use by Us. Such information is provided by Us in good faith based on the information available to Us at the time of compilation.
5.1.6 We make no warranty or representation that such information is up to date or correct and shall not be liable to the Customer for any form of loss or damage suffered by the Customer as a result of reliance upon such information. Use of the information is done at the Customer’s own risk with no recourse to Us. The Customer is responsible for ensuring compliance with all applicable export legislation, including determining the correct classification of an item at the time of any onward export.
6. Goods, Pricing and Availability:
6.1 We supply Filtration Products for use in chemical, food, beverage and other industrial sectors. Please note, that we use the words “Goods”, “Product” and “Products” interchangeably to mean the same, or multiples of the same item.
6.2 We make all reasonable efforts to ensure that all descriptions and graphical representations of Goods available from Us correspond to the actual Goods. Please note, however, the following:
6.2.1 Images of Goods are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product sold, due to differences in device displays and lighting conditions;
6.2.2 Images and/or descriptions of packaging are for illustrative purposes only, the actual packaging of Goods may vary and
6.2.3 Due to the nature of the Goods sold through Our Site, there may be up to a 2% variance in the size, capacity, dimensions, measurements, weight, of those Goods between the actual Goods and the description appearing online.
6.3 Please note that sub-Clause 6.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to minor variations of the correct Goods, not to different Goods altogether. Please refer to Clause 10 if you receive incorrect Goods (i.e. Goods that are not as described).
6.4 Where appropriate, you may be required to select the required size, model, colour, number, of the Goods that you are purchasing.
6.5 We cannot guarantee that Goods will always be available. Stock indications change frequently. If you have an urgent or time-limited or need or oversized order, you are advised to check with Us first before attempting to order from us.
6.6 Minor changes may, from time to time, be made to certain Goods between your Order being placed and Us processing that Order and dispatching the Goods, for example, to reflect changes in relevant laws and regulatory requirements, or to address particular technical or security issues. Any such changes will not change any main characteristics of the Goods and will not normally affect your use of those Goods. However, if any change is made that would affect your use of the Goods, suitable information will be provided to you.
6.7 In some cases, as explained in the description of Goods on Our Site, more significant changes may be made to the Goods. If any such changes are made and will affect your Order, We will notify you in writing before the changes take effect and you will be given an opportunity to cancel your Order (or the affected part thereof), and We will issue a refund for any Goods paid for but not received.
6.8 Although we try to be as accurate as possible, all sizes, weights, capacities, performance statistics, dimensions and measurements indicated in our Materials do not constitute representations, assurances, warranties, guarantees, obligations or commitments of any kind in relation to the products or their use or applicability. We reserve the right to modify or improve the designs or specifications of products at any time without notice.
6.9 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary. All pricing information is reviewed and updated at regular intervals. However, changes in price will not affect any order that you have already placed (please note sub-Clause 6.10 regarding VAT, however).
6.10 All prices are checked by Us before We accept your Order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your Order, We will simply charge you the lower amount and continue processing your Order.
6.11 If the correct price is higher, We will give you the option to purchase the Goods at the correct price or to cancel your Order (or the affected part of it). We will not proceed with processing your Order in this case until you respond. If We do not receive a response from you within 3 days, We will treat your Order as cancelled and notify you of this in writing.
6.12 In the event that the price of Goods you have ordered changes between your Order being placed and Us processing that Order and taking payment, you will be charged the price shown on Our Site at the time of placing your Order.
6.13 Prices on Our Site are shown exclusive of any VAT, and the final total due will be shown during the checkout process. If the VAT rate changes between your Order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.
6.14 Delivery charges are not included in the price of Goods displayed on Our Site. For more information on delivery charges, please refer to the “Shipping” Section at the Footer of our Homepage. Delivery options and related charges will be presented to you as part of the order process.
6.15 Prior to accepting the Quotation or Placing the order, you must satisfy yourself that the Goods are suitable for the purpose you intend. We do not guarantee the suitability of any Goods and/or solution or have any liability for the same. Even in circumstances where you have consulted with us prior to accepting the Quotation, we have no liability for the suitability of the Goods or the solution for your purposes. By accepting a Quotation or Placing the order you confirm that you have independently verified the suitability of the Goods and the solution, and we have no liability or make any guarantee in respect of the same.
6.16 Quotations which we provide to you are valid for a period of 30 calendar days from and including the date of the relevant Quotation unless expressly withdrawn by us at an earlier date. A Quotation will automatically expire and be revoked at midnight of the 30th calendar day from issuance without further notice if not accepted before then.
7. Orders – How Contracts Are Formed:
7.1 Our Site will guide you through the ordering process. Before submitting your Order, you will be given the opportunity to review your Order and amend it. Please ensure that you have checked your Order carefully before submitting it.
7.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your Order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give Us the accurate or complete information within a reasonable time of Our request, We will cancel your Order and treat the Contract as being at an end. If We incur any costs as a result of your incorrect or incomplete information, We may pass those costs on to you.
7.3 No part of Our Site constitutes a contractual offer capable of acceptance. Your Order merely constitutes a Contractual Offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your Order does not mean that We have accepted it. Our Acceptance of your order is indicated by Us sending you an Order Confirmation by email. Only once We have sent you an Order Confirmation will there be a legally binding Contract between Us and you in relation to the Goods and Order.
7.4 Order Confirmations shall contain the following information:
7.4.1 Your Order Number (You can add this in the order notes section of cart);
7.4.2 Confirmation of the Goods ordered including full details of the main characteristics of those Goods;
7.4.3 Fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery and other additional charges;
7.5 In the unlikely event that We do not accept or cannot fulfil your Order for any reason; We will explain why in writing. No payment will be taken under normal circumstances. If We have already taken payment any such sums will be refunded to you as soon as possible and in any event within 10 working days.
7.6 Any refunds due under this Clause 7 will be made using the same payment method that you used when ordering the Goods.
8. Payment:
8.1 Payment for Goods and related delivery charges, will be notified through the checkout process. We offer a 30-day credit account option to Customers. To be approved for this, you can complete a credit application form located on Our Website, and subject to approval you can use this credit account option. You will be guided in the payment process while you make your Order.
8.2 Payment must be made in full for your Order, without any set-off, counterclaim, deduction, or withholding (except where any deduction or withholding of tax is required by law).
8.3 We accept the following methods of payment on Our Site:
8.3.1 Credit or Debit Card that is acceptable to the Shopify Payment Gateway. We also accept payments via Paypal, Google and Direct Bank Transfer.
9. Carriage Costs, Delivery, Risk and Ownership:
9.1 We offer free delivery of any Order/s over the sum over £50.00 (net of VAT) within the UK. Shipping charges will be applied for any non-UK Orders.
9.2 If we agree in writing, you may arrange delivery of the Goods via your own carrier.
9.3 All delivery and collection dates provided by us are estimates only. Time for delivery of the Goods or making available the Goods for collection (as appropriate) shall not be of the essence.
9.4 The Goods may be (i) delivered or (ii) made available for collection, in each case (i) and (ii) by us (or on our behalf) in advance of the delivery / collection date (as applicable) upon giving reasonable notice to you in accordance with these Terms.
9.5 Subject to the specific terms of any special delivery service, delivery can take place at any time of the day between 9am and 5pm local time.
9.6 Any sales or transactions are on a Business to Business (B2B) basis. You do not have the right to return Goods simply because you have changed your mind or they are no longer needed. We do not provide Our Goods on a trial basis or on approval.
9.7 At our discretion, we will accept returned goods within one month of delivery to you, provided they have not been used, changed, are contained within their original packaging and are fit for resale. As part of our quality control process, we monitor all returns.
9.8 All Goods purchased through Our Site will normally be delivered within 60 calendar days after the date of Our Order Confirmation unless otherwise agreed or specified during the Order process (subject to delays caused by events outside of Our control, for which see Clause 12).
9.9 If We are unable to deliver the Goods on the delivery date, the following will apply:
9.9.1 If no one is available at your delivery address to receive the Goods, Our nominated Courier will leave a delivery note explaining how to rearrange delivery or attempt delivery next working day.
9.9.2 If you do not rearrange delivery within 7 days or if the courier has been unable to deliver the goods twice, You will be contacted to ask you how you wish to proceed. If We cannot contact you or arrange redelivery or collection, We will treat the Contract as cancelled and recover the Goods. If this happens, you will be refunded the purchase price of the Goods themselves, but not the cost of delivery. We may also bill you for any reasonable additional cost that We incur in recovering the Goods.
9.10 In the unlikely event that We fail to deliver the Goods within 60 calendar days of Our Order Confirmation (or as otherwise agreed or specified as under sub-Clause 10.1), if any of the following apply you may treat the Contract as being at an end immediately:
9.10.1 We have refused to deliver your Goods; or
9.10.2 In light of all relevant circumstances, delivery within a specified and agreed time period was essential; or
9.10.3 You told Us when ordering the Goods that delivery within that specified and agreed time period was essential.
9.11 If you do not wish to cancel under sub-Clause 9.9 or if none of the specified circumstances apply, you may specify a new (reasonable) delivery date. If We fail to meet the new deadline, you may then treat the Contract as being at an end.
9.12 You may cancel all or part of your Order under sub-Clauses 9.10 provided that separating the Goods in your Order would not significantly reduce their value. Any sums that you have already paid for cancelled Goods and their delivery will be refunded to you within 10 working days. Please note that if any cancelled Goods are delivered to you, you must return them to Us or arrange with Us for their collection. In either case, We will bear the cost of returning the cancelled Goods
9.13 Delivery shall be deemed complete once our Courier has delivered or attempted delivery of the Goods to the address including, where relevant, any alternative address you have provided.
9.14 Ownership of the Goods passes fully to you, once We have received payment in full of all sums due (including any applicable delivery charges).
9.15 The Goods are at your risk from the time of commencement of delivery. Delivery commences once the Goods are first loaded by us or our carrier for dispatch to you or (where applicable) when the Goods are as appropriate either (i) commence being loaded by us (or on our behalf) on to the collection vehicle at our premises or the relevant third party premises or (ii) your nominated carrier commences loading of the relevant Goods, in each case (i) and (ii) if you are collecting them or arranging carriage.
9.16 Any refunds due under this Clause 9 will be made using the same payment method that you used when ordering the Goods.
9.17 Where we arrange for the Goods to be delivered to you by us or our carrier then:
You shall be responsible for ensuring that:
9.18.1 the Goods are able to be properly and safely off-loaded from the delivery vehicle by us or our carrier;
9.18.2 you are able to store and protect the Goods at your own risk and expense (including obtaining any necessary permits and permissions); and
9.18.3 you have personnel available to move the Goods from the roadside to the premises or address of delivery
9.18 Where a carrier appointed by you collects the Goods from our premises then:
9.18.1 You shall be responsible for ensuring that:
9.19.1.1 the collection of the Goods is arranged in advance by you and agreed by us in writing
9.19.1.2 the Goods are collected in suitable and safe vehicles during normal working hours (being 9am – 5pm) on Business Days; and
9.19.1.3 at your own expense, the Goods are properly and safely off-loaded, stacked, stored and protected at your premises.
9.18.2 Entry by you and your vehicle or your carrier and their vehicle onto our premises shall be at your own risk or your carrier’s own risk respectively.
9.19 Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Terms, legal and beneficial title to the Goods shall not pass to you until we have received in cash or cleared funds payment in full of the price of the Goods, any associated transportation / delivery charges, together with any other invoices we issue in relation to the Contract, and all applicable taxes, duties and levies (whether issued before, during or prior to delivery). We retain a lien over the Goods for any unpaid amounts, both under the Contract and/or at law until such amounts are settled in full.
9.20 Until payment has been made to us in accordance with these Terms and title in the Goods has passed to you, you shall be in possession of the Goods as bailee for us and you shall store the Goods separately and in an appropriate environment, shall ensure that they are identifiable as being supplied by us and shall insure the Goods against all reasonable risks.
9.21 On our request or that of our carrier you will on delivery sign a receipt slip in respect of Goods delivered. Any damage of shortfall must be notified failing which the Goods are deemed to have been delivered in accordance with the specification and condition set-out in the Contract.
9.22 Entry by you and your vehicle or your carrier and their vehicle onto our premises shall be at your own risk or your carrier’s own risk respectively.
10. Faulty, Damaged or Incorrectly Supplied Goods:
10.1 We warrant that the Goods, on delivery, and for a period of 12 months thereafter (the “Warranty Period”) shall be free from material defects in design, material, and workmanship; be of satisfactory quality (as defined in the Sale of Goods Act 1979)
10.2 If any Goods you have purchased do not comply, subject to sub-Clause 10.3 and your compliance with sub-Clauses 10.2.1 to 10.2.3, We shall, at Our option, repair the affected Goods, replace them, or issue you with a full refund for the price of the affected Goods. The following conditions shall apply:
10.2.1 You must give Us written notice of the non-compliance during the Warranty Period within a reasonable time of discovering it;
10.2.2 You must return the Goods in question to Us
10.2.3 You must give Us a reasonable opportunity to examine the Goods in question.
10.3 We will not be liable for any non-compliance with the provisions of sub-Clause 10.1 of any Goods if any of the following apply:
10.3.1 You have made any further use of the affected Goods after giving Us written notice of the non-compliance under sub-Clause 10.2.1;
10.3.2 The non-compliance has arisen as a result of your failure to follow Our instructions on the correct usage, maintenance, installation, storage or use of the affected Goods or, where no instructions are provided, your failure to follow good trade practice with respect to the same;
10.3.3 The non-compliance has arisen as a direct result of any information (incorrect or otherwise) provided by you to Us;
10.3.4 You have made any unauthorised alterations or repairs to the affected Goods, or:
10.3.5 The non-compliance is the result of normal wear and tear, deliberate damage, negligence, or abnormal or unsuitable working conditions.
10.4 The terms of this Clause 10 shall also apply to any Goods which are repaired or replaced by Us under sub-Clause 10.2.
10.5 Except as provided in this Clause 10, We shall have no further liability to you with respect to Goods which do not comply with sub-Clause 10.1.
10.6 To return Goods to Us for any reason under this Clause 10, please visit the returns page on Our Site to complete a returns form.
10.7 Refunds (whether full or partial) under this Clause 10 will be issued within 10 working days from the day on which We agree that you are entitled to the refund.
10.8 Any and all refunds issued under this Clause 10 will include all delivery costs paid by you when the Goods were originally purchased.
10.9 Refunds under this Clause 10 will be made using the same payment method that you used when ordering the Goods.
11. Our Liability:
11.1 Subject to sub-Clause 11.4, We will not be liable to you, whether in Contract Law, Tort Law (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or for any indirect or consequential loss arising out of or in connection with any contract between you and Us.
11.2 Subject to sub-Clause 11.4, Our total liability to you for all other losses arising out of or in connection with any contract between you and Us, whether in Contract, Tort (including negligence), breach of statutory duty, or otherwise, shall be lesser of either £5,000 or the total sums paid by you for the Goods under the contract in question.
11.3 Except to the extent expressly set out in sub-Clause 10.1, the terms implied by Sections 13 to 15 of the Sale of Goods Act 1979 and by Sections 3 to 5 of the Supply of Goods and Services Act 1982 are specifically excluded.
11.4 Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); for fraud or fraudulent misrepresentation; for breach of the terms implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; for any other matter in respect of which liability cannot be excluded or restricted by law.
12. Events Outside of Our Control (Force Majeure):
12.1 We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause or reason that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic, pandemic or other natural disaster, or any other event that is beyond Our reasonable control.
12.2 If any event described under this Clause 12 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms of Sale:
12.2.1 We will inform you as soon as is reasonably possible;
12.2.2 We will take all reasonable steps to minimise the delay;
12.2.3 To the extent that We cannot minimise the delay, Our affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;
12.2.4 We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Goods as necessary;
12.2.5 If the event outside of Our control continues for more than 2 weeks We will cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event within 10 working days of the date on which the Contract is cancelled and will be made using the same payment method that you used when ordering the Goods;
12.2.6 If an event outside of Our control occurs and continues for more than 14 days and you wish to cancel the Contract as a result, you may do so in any way you wish in writing. If you would prefer to contact Us directly to cancel, please use the following details:
;CLARIBag (Siga Filtration)
Email: sales@claribag.co.uk ;
Post: Unit 7 Farnborough Business Centre, Eelmoor Road, Farnborough, Hampshire, GU14 7XA, United Kingdom
In each case, providing Us with your name, address, email address, telephone number, and Order Number. Any refunds due to you as a result of such cancellation will be paid to you as soon as is reasonably possible and in any event within 10 working days of the date on which the Contract is cancelled and will be made using the same payment method that you used when ordering the Goods.
13. Trademarks. CLARIBag is a trademark and service mark of Siga UK Limited. All other marks are properties of their respective owners.
14. Severance. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
15. Third party rights. The Contract is between you and us. No other person has any rights under the Contract pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise to enforce any of its terms.
16. Communication and Contact Details:
16.1 If you wish to contact Us with general questions or complaints, you may contact Us by using the details shown at 12.2.6;
16.2 For matters relating the Goods or your Order, please contact Us by email at sales@claribag.co.uk
17. Complaints and Feedback:
17.1 We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for concern or complaint.
17.2 All complaints are handled in accordance with Our complaints handling policy and procedure, available from our Customer Services Department upon request.
17.3 If you wish to give Us feedback on any aspect of your dealings with Us, please contact Us in the following way:
17.3.1 By email, addressed to sales@claribag.co.uk ;
18. How We Use Your Personal Information (Data Protection):
We will only use your personal information as set out in Our Privacy Policy and Cookies Policy, available from the Footer of our Homepage or on request.
19. Other Important Legal Terms:
19.1 We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Sale will not be affected and Our obligations under these Terms of Sale will be transferred to the third-party who will remain bound by them.
19.2 You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission. We may not permit the assignment if for example you are selling your business to another party.
19.3 The Contract is between You and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.
19.4 If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale, with the remainder being valid and enforceable.
19.5 No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.
19.6 We may revise these Terms of Sale from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms of Sale as they relate to your Order, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them. If you do opt to cancel, you must return any affected Goods you have already received and We will arrange for a full refund (including delivery charges) which will be paid within 10 working days of your cancellation and will be made using the same payment method that you used when ordering the Goods.
20. Law and Jurisdiction:
20.1 These Terms of Sale, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the Law of England & Wales.
20.2 Any disputes concerning these Terms of Sale, the relationship between You and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.
20.3 The terms of Business were last updated September 2025.