Have Shipping Questions?
We Have Answers.
Get quick answers to your shipping questions.
Where is your warehouse?
All filters are shipped from Hampshire, United Kingdom.
What is the delivery time?
Any orders shipped before 3pm on a working day are shipped same day on a next working day service. Shipping to Northern Ireland and Scottish Islands can take longer depending on the location and frequency of service.
Do you ship internationally?
Yes, we ship worldwide. Shipping cost is calculated at checkout. You can also collect your order from our warehouse on ex works basis. Please contact us directly on sales@claribag.co.uk if you would like to place an order for ex works collection.
My order has been delayed?
Shipments can sometimes get delayed due to events outside of our control. We will always keep you updated on delivery progress. You can also contact our sales team for an update.
What is the shipping cost?
UK customers:
Free on orders over £50.00
International customers:
Shipping costs are calculated automatically at checkout.
How is the shipment packed?
Depends on the size of the order. Filter bags are packed in boxes of 50 or 100 depending on filter bag size. Filter housings are packed in heavy weight cardboard boxes and pelletised if required.
Items that I need are showing partial stock?
Please order the quantity you require, we will send a partial shipment for stock items and balance items will go on back order. Standard lead time is 15 - 25 working days.
What is the lead time on items that are not in stock?
Stock is replenished regularly and depending on production cycle, lead time can be 15 - 25 working days. Please get in touch with us directly for any urgent requirements.